This Privacy Policy along with its terms and uses discloses the privacy practices for “Bodvid Private Limited” with regard to your use of the online platform www.chalksnboard.com (“website”). This privacy policy governs your use of the application “ChalksnBoard” - Classrooms redifined' ('Application'), www.chalksnboard.com ('website') and the other associated applications, products, websites and services are managed by the Company. Please read this privacy policy ('Policy') carefully before using the Application, website, our services and products, along with the Terms of Use provided on the Application and the website.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

We’ll review this Privacy Policy from time to time to make sure it is up-to-date. This Privacy Policy is subject to change at any time without notice.

Your use of the website, Application or Services in connection with the Application, website or Products ('Services'), or Registrations with us through any modes or usage of any products shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the website, Application , our products or avail any of our Services.

User-provided information

When you visit our website, as part of a purchase of one of our courses or registering on our website, we may collect a variety of information that you will voluntarily provide to us via one of our contact forms, via a chat or phone session (Personal Identifying Information), such as:

• Contact Information, such as name, email address, display picture, facial recognition, mailing address, phone number, IP address, geographic location, or phone number.
• Billing Information, such as debit card number, credit card number and billing address..
• Unique Identifiers, such as username or password;.
• Reviews or ratings, syllabus and course preferences, account settings, (including preferences set in the " Account " section of our website);.
• Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions..

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, website or Services or products, so as long as the log, in/access credentials match with yours. In order to make the best use of the Application/website/Services/products and enable your Information to be captured accurately on the Application/website/Services/products, it is essential that you have logged in using your own credentials.

We collect information about you and your use of our service, your interactions with us as well as information regarding your computer or other device used to access our service). This information includes your activity on our website, such as classes, study materials, courses and search queries;

Details of your interactions with customer service, such as date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source ( for example, referral URLs ), IP address (which may tell us your general location), browser and standard web server log information, information collected via the use of cookies and other technologies.

With the help of back-end applications, we aim at providing better services and better interaction with teachers, depending on the beneficiary’s line of interest. If you use a feature that requires payment of fee options like NEFT or Card will appear. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as Cashfree, CCAvenue InstaMojo PayUBiz PayUMoney EBS Atom SBI HDFC PayKun and other such registered gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our database.

When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our database. This enables us to track items that you have completed and those that you need to see.

The user's full name and his/her display picture can be publicly displayed on the website. Depending on what profile and what services they are seeking, Bodvid pvt. ltd. (ChalksnBoard - App) can ask for more information relating to address, billing information, certificates, past employment information etc.

Bodvid pvt. ltd. (ChalksnBoard - App) can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience.

We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/product, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such an event, however, the Company (“Bodvid Pvt. Ltd.”) fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties. ChalksnBoard-App will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.

We may disclose Information

• As required by law, such as to comply with a subpoena or similar legal process;
• To enforce applicable terms of uses, including investigation of potential violations thereof;
• When we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
• With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules set forth in this Policy;
• To protect against imminent harm to the rights, property or safety of the Application/website/ Bodvid Pvt. Ltd. or its users or the public as required or permitted by law;
• With third-party service providers in order to personalize the Application/website/Services/products for better user experience and to perform behavioural analysis;
• Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.

Uses and retention of the information

We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Policy.

We retain user data when an account is active and 2 years afterwards. We may change this practice according to legal and business needs.

Sharing and disclosing personal information

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information.

We do not authorize them to use or disclose your personal information except in connection with providing their services.

Users Consent

By registering with us, you are consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Security

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain.

Third-party and link

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Alerts

We may alert you by email or phone (through SMS/call) to inform you about new service offerings or other information which we feel might be useful for you.

Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

Copyright

To educators:

By submitting material, to any public area of the website/App, you warrant that the owner of such material has expressly granted ChalksnBoard the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other end-user to access, view, store or reproduce the material for that end user's personal use. You hereby grant ChalksnBoard, the right to edit, copy, publish and distribute any material made available on the website by you.

To users:

All rights, including copyright, in this website/App, are owned by or licensed to us. Any use of this website/App, or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any Content available on or through our website for commercial or public purposes. You may not modify, distribute or re-post something on this website for any purpose.

The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of ChalksnBoard is protected by copyright as a collective work under the applicable copyright laws. ChalksnBoard owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as copyright or license to use in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of ChalksnBoard is permitted. If copying, redistribution or publication of copyrighted material is expressly permitted by ChalksnBoard, then no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our website/App or a website otherwise owned or operated in conjunction with ChalksnBoard shall not be deemed to be in the public domain but rather the exclusive property of ChalksnBoard( Bodvid Private Limited) unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of ChalksnBoard (Bodvid Private Limited) unless otherwise stated.

ChalksnBoard does not have any express burden or responsibility to provide you with indications, markings or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. If you come across any abuse or violation of these Terms, please report to info@chalksnboard.com.

Note to our customers in Europe

We transfer your personal information from the European Economic Area and Switzerland to India. By submitting your data and/or using our services, you consent to the transfer, storing, and processing of your personal information in India.

Keeping your Personal Data secure

We have appropriate security measures to prevent your Personal Data from being accidentally lost or used or accessed unlawfully. Processing your Personal Data will be done only in an authorized manner and subject to a duty of confidentiality. We also have procedures–in place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so.

Not with standing anything contained anywhere in this Agreement; we cannot assure absolute security to your personal data and by entering into or by logging into our website, you explicitly agree not to sue us for any data breach.

Conditions of use

Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus-free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.

Governing Law and Jurisdiction

In the event of any dispute arising between the parties with respect to this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of the arbitration proceeding shall be English. The seat and place of arbitration shall be New Delhi and the decision of the Arbitrator shall be final and binding on both parties herein.

This contract shall be subject to the exclusive jurisdiction of courts in New Delhi, India and shall be governed by the Indian laws.

Grievance officer

In accordance with Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below: info@chalksnboard.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-08-15

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@chalksnboard.com.

Terms and condition

These terms & Conditions (“terms”) of (a) use of our website www.chalksnboard.com (“website”), our applications (“application”) or any products or services in connection with the application/, website/products (“services”) or (b) any modes of registrations or usage of products, are between Bodvid Private Limited (“Company/We/Us/Our”) and its users (“user/You/Your”).

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, still belong to “ChalksnBoard ( Bodvid Private Limited) ”.

“ChalksnBoard” is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The education app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We, therefore, recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the education app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

Google Play Services

You should be aware that there are certain things that “ChalksnBoard” will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but “ChalksnBoard” cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, “ChalksnBoard” can not always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the service, “ChalksnBoard” cannot accept responsibility.

With respect to “ChalksnBoard” responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. “ChalksnBoard” accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. “ChalksnBoard” does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete/uninstall it from your device.

Disclaimer

1. The materials within “ChalksnBoard” are provided on an 'as is' basis. “Bodvid Pvt. Ltd.” makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
2. Further, “Bodvid Pvt. Ltd,” does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website/App or otherwise relating to such materials or on any sites linked to “ChalksnBoard”.

General Provisions

Notice: All notices served by the Company shall be provided via email/call/SMS to Your account or as a general notification on the Application. Any notice to be provided to the Company should be sent to info@chalksnboard.com.

Entire Agreement: The terms, along with the Privacy Policy, and any other guidelines made applicable to the Application from time to time, constitute the entire agreement between the Company and You with respect to Your access to or use of the Application, website.

Assignment: You cannot assign or otherwise transfer Your obligations under the terms, or any right granted hereunder to any third party. The Company's rights under the terms are freely transferable by the Company to any third parties without the requirement of seeking Your consent.

Severability: If for any reason, a court of competent jurisdiction finds any provision of the terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the terms shall continue in full force and effect.

Waiver: Any failure by the Company to enforce or exercise any provision of the terms, or any related right, shall not constitute a waiver by the Company of that provision or right.

Relationship: You acknowledge that Your participation in the application does not make You an employee or agency or partnership or joint venture or franchise of the Company.

The Company provides these terms so that You are aware of the terms that apply to your use of the website/Application and Services. You acknowledge that the Company has given You a reasonable opportunity to review these terms and that You have agreed to them.

Feedback

Any feedback You provide with respect to the Application shall be deemed to be non-confidential. The Application shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) the Company is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) the Application may have something similar to the feedback already under consideration or in development, and (iv) You are not entitled to any compensation or reimbursement of any kind from the Company for the feedback under any circumstances unless specified.

Under no circumstances shall the Company be held responsible in any manner for any content provided by other users even if such content is offensive, hurtful or untrustworhty. Please exercise caution while accessing the Application.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new terms and Conditions on this page.

These terms and conditions are effective as of 2020-08-15

Refund And Cancellation Policy

https://merchant.razorpay.com/policy/N34iBjnErgKO0L/refund

Customer Care

We make all best endeavours to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us at info@chalksnboard.com.